10 October 2011

Schumer Calls for LIRR Rider Bill of Rights

Schumer Calls for LIRR Rider Bill of Rights

New York's Sen. Charles Schumer wants the Long Island Rail Road to establish a "commuter bill of rights'' to better inform passengers about service disruptions.      

Schumer said at a press conference in Mineola on Monday that better communication is needed.      

His proposal comes after a series of service disruptions in the past year. Last month, thousands were stranded when a lightning strike knocked out Jamaica station's signal system.      

The bill of rights would be similar to one for the airline industry.      

He wants a better notification system on service disruptions. He wants a standard time for how long passengers should be expected to sit on stranded trains.

When it happens, the LIRR should provide basic provisions, like water.      

A LIRR spokesman said the railroad will work on improvements.      

 

No comments:

Post a Comment